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Articles on:Setup & Configuration
Articles to assist with the setup & configuration of various Clientexec settings.

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  • How to import data from WHMCS
    The WHMCS Importer plugin available in Clientexec helps you to import your clients, packages, invoices, tickets, and servers from a WHMCS installation. This article will guide you on how to import that data using the importer plugin.Popular
  • Adding a Pterodactyl Server and Products
    Pterodactyl is an open-source game server management panel built with PHP, React, and Go. Supported Features Get Started Login to your Clientexec admin and navigate to Settings ProduPopular
  • Adding a cPanel / WHM Server and Products
    cPanel is an online Linux-based graphical interface (GUI) used as a control panel to simplify website and server management. Supported Features Get Started First, you need to configure thePopular
  • Adding a VirtFusion Direct Server and Products
    VirtFusion is affordable, Reliable virtualization management software for the hosting industry. Supported Features Get Started First, you need to configure the plugin in Clientexec's serverSome readers
  • Adding a MediaCP Server and Products
    The MediaCP is a feature rich HTML 5 responsive audio & video streaming control panel for online Radio, Video Streaming & TV Station management all in one easy to use web control panel. Get Started First, you need to configure the plugin in Clientexec's server sectiom. Go to Settings Products Server Now you need to add your MediaCP server by clicking Add Server.Some readers
  • Adding a Enhance Server and Products
    Enhance is a secure and infinitely scalable hosting control panel with powerful website, server and customer management tools. Supported Features Create Custom Fields: You will need to create 2Some readers
  • Security Settings
    Clientexec comes equipped with a Security Section to protect your clients, your installation, and you. In order to configure these settings, navigate to Settings Security. PasswordsSome readers
  • Adding a GameCP Server and Products
    GameCP is a PHP based game hosting control panel that can manage game, voice and radio services. Supported Features Get Started First, you need to configure the plugin in Clientexec's serverSome readers
  • Adding a DirectAdmin Server and Products
    DirectAdmin is a graphical web-based web hosting control panel. Supported Features Get Started First, you need to configure the plugin in Clientexec's server section. Go to SettingSome readers
  • How To Set Up Cron Job
    To manually set up the Cron Job on Clientexec: First, you can find your cron job command at Settings Plugins Automation Services. Copy this so you can use it when you setup a cron job to run in cPanel, Directadmin, etc. Typically, the cron job command to setup would be: php -q /path/to/ce/cron.php where /path/to/ce would be /home/username/publichtml/cedirectory/ Sometimes, webhosts setup servers differently - so the cron may have to be modified, for example .Some readers
  • Adding a Hetzner Cloud Server and Products
    Hetzner Cloud focuses on delivering a reliable and consistent, cost-effective services: web hosting, dedicated servers, colocation and custom hosting solutions. Supported Features Get StSome readers
  • Adding a 20i Server and Products
    Easy management: Manage all your servers, websites, email, security, backups and domains from My20i, the most advanced and intuitive control panel around. Supported Features Get Started FirstSome readers
  • Allowing guests access to Knowledgebase
    Allowing guests to access your Clientexec Knowledgebase.Few readers
  • Clientexec Affiliate Settings
    In Clientexec version 6.6 we introduced a new Affiliate System. You can set up one-time and recurring commissions, percentage or flat fee structures, plus the days to mature and minimum withdrawal limits. Enable Affiliate System To enable your affiliate system go to Settings Affiliates General and select Yes for Affiliate System Enabled. Other OptionFew readers
  • Adding a Virtualizor Server and Products
    Virtualizor is a powerful web based VPS Control Panel using which a user can deploy and manage VPS on servers with a single click. Supported Features Get Started First, you need to configurFew readers
  • Adding a Interworx Server and Products
    InterWorx is web hosting control panel software developed by InterWorx LLC. Supported Features Get Started First, you need to configure the plugin in Clientexec's server section as shownFew readers
  • Adding a Plesk Server and Products
    Plesk is a commercial web hosting and server data center automation software developed for Linux and Windows-based retail hosting service providers. Supported Features Get Started First, yFew readers
  • Adding a WHMSonic Server and Products
    WHMSonic is a popular WHM/cPanel plugin used to provide internet radio services via your WHM/cPanel server. Supported Features Get Started First, you need to configure the plugin in ClienteFew readers
  • Adding a CyberPanel Server and Products
    CyberPanel is a popular and open source shared hosting control panel. Supported Features Get Started First, you need to configure the plugin in Clientexec's server section. Go to SettinFew readers
  • How to import cPanel / WHM Accounts
    The cPanel / WHM Accounts Importer plugin available in Clientexec helps you to import your accounts from a cPanel/WHM server. This article will guide you on how to import that data using the importer plugin. Steps : Login to your Clientexec installation, and navigate to Setting Utilities Import Data cPanel / WHM Accounts Select the cPanel server from the Select Server drop down box, which you have configured earlier (/en/article/cpanel-initial-setupFew readers
  • Adding a ISPmanager Server and Products
    ISPmanager is a Linux-based control panel for managing dedicated and game and VPS web servers, as well as selling shared hosting. Supported Features Get Started First, you need to confiFew readers
  • Email piping with Plesk
    To enable email piping of support tickets when using Plesk control panel you may need to use the following steps; Create email address in plesk Edit the file .qmail found in /var/qmail/mailnames/"domainname"/"address" remove |true remove ./Maildir/ ( if you don't want the mail to be delivered into the mailbox ) add preline /home/httpd/vhosts/"domainname"/httpdocs/"clientexecfolder"/SupportPipe.php" Change permissions for SupportPipe.php to 755 This should get email piping workingFew readers
  • Auto Suspend/Unsuspend Packages and Services
    To auto suspend or unsuspend services in Clientexec (example would be to suspend services for non-payment) follow these steps: First ensure you set up the cron job on your cPanel, Directadmin or other panel. You can find those details here. Next, go to Settings Plugins Automation Services and in the dropdown select Auto Suspend / Unsuspend. (https://storage.crisp.chat/users/helpdesk/website/895a2775afb3f800/screenshot-20Few readers
  • How to import data from Blesta
    The Blesta Importer plugin available in Clientexec helps you to import your clients, packages, invoices, tickets, etc from a Blesta installation. This article will guide you on how to import that data using the importer plugin.Few readers
  • How to Setup Support Piping
    Email Pipe Configure a routing rule inside Clientexec On the admin side of Clientexec, click on Settings > Support Routing We will now create the rule of how the emails will be dealt with once passed through your Support Pipe. To give you a better understanding of how it works, when someone sends an email to a certain email address (depending on the rule you setup) it is forwaFew readers
  • Adding a Virtualmin Server and Products
    Virtualmin is a powerful and flexible web hosting control panel for Linux and BSD systems. Supported Features Get Started First, you need to configure the plugin in Clientexec's server sFew readers
  • Edit Company Settings
    Configuring your Company Settings in Clientexec.Few readers
  • Adding a SolusVM Server and Products
    SolusVM (Solus Virtual Manager) is a VPS management system with grapical interface. Supported Features Get Started First, you need to configure the plugin in Clientexec's server section asFew readers
  • Order Pages (Signup Settings)
    To modify the Order Pages (previously known as Signup Settings), navigate to Settings Products Order Pages Include Saved Percentage: By enabling this, the savings of choosing a longer billing cycle will appear during signup. Forward to Gateway: By enabling this, the client will be forwarded to their selected payment gateway when they press the order button.Few readers
  • How to Add Staff
    Adding staff members to your Clientexec.Few readers
  • Adding a HostingController Server and Products
    HostingController is a hybrid multi-cloud control panel for enterprises, government organizations and service providers. Supported Features Get Started First, you need to configure thFew readers
  • Configuring Important Settings
    Once your installation has been set up, it is time to configure some basic, but crucial settings. Navigate to Settings Company General, and configure these settings: Company URL - The URL to your company's website; this does not have to contain the Clientexec directory. Company Name - Insert your company's name. This will be what displays on the title bar and in emails. Company Address - If your company has a physical address or P.O. box, you should insert itFew readers
  • Auto Terminate Packages and Services
    To auto terminate services in Clientexec (example would be to terminate a services for non-payment) follow these steps: First ensure you set up the cron job on your cPanel, Directadmin or other panel. You can find those details here. Next, go to Settings Plugins Automation Services and in the dropdown select Auto Terminate. (https://storage.crisp.chat/users/helpdesk/website/895a2775afb3f800/screenshot-2023-04-03-at-10-21Few readers
  • Adding A OpenSRS Hosted Email Server & Products
    Grow your business with OpenSRS by reselling professional email, either bundled with existing services or standalone. Get Started First, you need to configure the plugin in Clientexec's server section. Go to Settings Products Servers. Now you need to add your cPanel server by clicking Add Server. Add Server MenuFew readers
  • Email piping with the DirectAdmin control panel
    To enable email piping of support tickets when using DirectAdmin control panel you may need to use the following examples: Forwarder entry: Add the following line to SupportPipe.php on line 11:Few readers
  • Fraud Protection
    Clientexec can be setup to run checks on orders to help you ensure that only valid orders get through and to block any potential fraudulent orders. You can access our Fraud Plugins at Settings Plugins Fraud. You can choose one of the following fraud protection services: FraudLabs Pro - Order Verification Services. MaxMind - Risk Scoring Services. StopForumSpam - Detects and blocks banned/spam IP's. (https://storage.crisp.chat/users/helpdesk/website/895Few readers
  • Adding a Linode Server and Products
    Linode is a cloud hosting provider that focuses on providing Linux powered virtual machines to support a wide range of applications. Supported Features Get Started Login to your ClientexecFew readers
  • Adding a TCAdmin Server and Products
    TCAdmin is one of the oldest and most popular game hosting control panels. Supported Features The below instructions will help you to integrate your Tcadmin server with Clientexec to auto-activateFew readers
  • Support Email Tags
    You can edit your Support email templates at Settings Company Email Templates Support Emails. You can use the following tags when creating or editing a support email:Few readers
  • Adding a ApisCP Server and Products
    ApisCP is a hosting platform for modern websites. Multi-tenant with support for PHP, Ruby, Node, Python, and Go projects. Supported Features Get Started First, you need to configure the pluginFew readers
  • Adding a Control Web Panel Server and Products
    Control Web Panel is a free modern and intuitive control panel for servers and VPS that enables the day to day management and their security easy. Supported Features Get Started First,Few readers
  • Adding a ProxmoxVE Server and Products
    Proxmox Virtual Environment is an open source server virtualization management solution based on QEMU/KVM and LXC. Supported Features Get StartFew readers
  • Auto Backup Clientexec Database
    This will automatically generate a file with an SQL dump of your Clientexec database on a periodic basis, and deliver it to the location you set. First ensure you set up the cron job on your cPanel, Directadmin or other panel. You can find those details here. Next, go to Settings Plugins Automation Services and in the dropdown select CE Database Backup. (https://storage.crisp.chat/users/helpdesk/website/895a2775afb3f800/Few readers
  • FraudLabs Pro Setup
    FraudLabs Pro is a fraud detection solution that helps merchants prevent payment fraud and minimize chargeback & losses. FraudLabs Pro performs fraud validation using elements such as geolocation, proxy, email, credit card, transaction velocity and others to identify fraudulent orders before payment is even made. How To Activate: Go to Settings Plugins Fraud and select FraudLabs Pro from the dropdown. Set Enable to Yes. Enter your FraudLabs Pro API keFew readers
  • Other Email Tags
    You can edit your Other email templates at Settings Company Email Templates Other Emails.Few readers
  • How to do email piping in Ensim
    A - Your alias file is located here: /home/virtual/domainname/etc/aliases B - Add your email pipe as follows: support: "|/home/username/publichtml/clientexec/SupportPipe.php" NOTE: "support" = your entry in admin -settings -support -Support Email: C - chmod SupportPipe.php to 755 NOTE : DO NOT CREATE POP ACCOUNTS FOR THE ALIASES.Few readers
  • How to import cPanel / WHM Packages
    The cPanel / WHM Packages Importer plugin available in Clientexec helps you import packages from a cPanel/WHM server. This article will guide you on how to import that data using the importer plugin. Steps : Login to your Clientexec installation, and navigate to Setting Utilities Import Data cPanel / WHM Packages Select the cPanel server from the "Select Server" drop down box, which you have configured earlierFew readers
  • MaxMind Setup
    MaxMind is a leading provider of IP intelligence and online fraud prevention tools. How To Activate: Go to Settings Plugins Fraud and select MaxMind from the dropdown. Set Enable to Yes. Enter your MaxMind Account ID and License Key. Other Options:Few readers
  • Billing Email Tags
    You can edit your Welcome email templates at Settings Company Email Templates Billing Emails. You can use the following tags when creating or editing your billing emails:Few readers
  • Affiliate Email Tags
    You can edit your Affiliate email templates at Settings Company Email Templates Affiliate Emails. You can use the following tags when creating or editing an affiliate email:Few readers
  • How to create Customer Groups
    In order to setup a customer group, you must do the following: Navigate to Settings - Users - Client Groups Click Add Client Group Insert a Name and Client Group Description. Click Submit. This is also the area where you can modify the permissions of Customer Groups.Few readers
  • Auto Archive Clientexec Logs
    Auto Archive Log will generates a file with an SQL dump of the log tables you select on a periodic basis (default setting is the 15th of the month), and delivers it to the locations you select and then deletes the log tables.. First ensure you set up the cron job on your cPanel, Directadmin or other panel. You can find those details here. Next, go to Settings Plugins Automation Services and in the dropdown select Archive LogsFew readers
  • How To Change The Default Language
    If you want to change the default language of your Clientexec website please follow these steps: Login to your Clientexec admin area. Go to Settings Company Localization If you have not already done so, select the Enabled Languages you want to support and then save. Back on that page you can use the language dropdown to set the Default language of your Clientexec.Few readers
  • Adding a Webuzo Server and Products
    Webuzo is a Multi User Control Panel built for Hosting Providers, Resellers and Website Owners. Supported Features Get Started First, you need to configure the plugin in Clientexec's server sFew readers
  • Google Apps / Gmail Support
    Google App and Gmail support for Clientexec.Few readers
  • Welcome Email Tags
    Email tags you can use in your Clientexec Welcome mail.Few readers

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