Q: System Requirements

The following are the requirements for Clientexec: | Requirement | Recommended | | | ---- | | PHP Version | For Version 6.X: 7.4.x, 8.1.x - 8.2.x For Version 7.X: 8.2.x, 8.3.x, 8.4.x also see notes at bottom for more info. | | | PHP Memory Limit | 128M | | | PHP Extensions | GD | | | | cURL | | | | Multibyte String | | | | PDO | | | | SOAP | | | | MySQLi | | | | imap | | | | iconv | | | | SimpleXML | | | | Fileinfo | | | MySQL Strict Mode | Disabled | | | ionCube Loader | 12.0 or higher (14.x for PHP 8.2 and PHP 8.3, 15.x for PHP 8.4) | | || Clientexec is tested to run in Linux based environments running the Apache web server. Other environments such as Windows-based configurations may work, however, you may experience compatibility issues with which our Support Team cannot assist you with. We do not officially support php 8.3 at this time for version 6.x, however if you encounter any issues installing or updating to CE 6.8.0 please make sure your ioncube is updated to version 14.x For CE version 7.x, PHP 8.2 and 8.3 will require loaders v14+ and PHP 8.4 will require loaders v15.

Question 1

Adding a Pterodactyl Server and Products

Accepted Answer

Pterodactyl is an open-source game server management panel built with PHP, React, and Go.

Supported Features

| Create | Suspend | Unsuspend | Terminate | Change Package | Change Password | Client Area Link | | ---- | | Yes | Yes | Yes | Yes | No | No | Yes |

Get Started

Login to your Clientexec admin and navigate to Settings > Products > Servers > Add Server, and fill in the forms:

| Field Name | Description | | ---- | | Server Name | Friendly name, How you will see it inside ClientExec. | | Hostname | Input the hostname of your Pterodactyl server. | | Plugin | Pterodactyl. (note: if you are on our hosted version and do not see this listed please refresh) | | API Key | Your Pterodactyl API Key | | Location Custom Field | The custom field name for the location custom field you will use (see below) | | Username Custom Field | The custom field name for the username custom field you will use (see below) | | Server Hostname Custom Field | The custom field name for the server hostname custom field you will use (see below) * This will be available in CE 6.7.0 |

Click save changes, and then navigate back to the server and click Test Connection to ensure the API Key is working.

Configuring Custom fields

Once you have set up a server, you will need to set up the three custom fields. To do so, log into your Clientexec Admin Area and navigate to Settings > Products > Custom Fields > Add Custom Field.

Setup

Question 2

Installing Clientexec

Accepted Answer

This article will show you how to install Clientexec manually (without the use of a script auto-installer). Before proceeding, we recommend reviewing the System Requirements to ensure your hosting environment is fully compatible.

|| Softaculous Auto Installer: Does your server have Softaculous installed? If so, you may install Clientexec through Softaculous. Click here.

|| Installatron Auto Installer: Does your server have Installatron installed? If so, you may install Clientexec through Installatron. Click here.

🛠️ Manual Installation Steps

Once you’ve confirmed your hosting environment meets the requirements, follow these steps to complete your manual installation:

📥 1. Downloading Clientexec

Visit the Clientexec Downloads Page.
Click the orange “Download” button to get the latest stable version as a .zip file.

📤 2. Uploading and Extracting Clientexec

You can upload the Clientexec ZIP file to your server using either cPanel File Manager or FTP:

➤ Using cPanel File Manager

Log into your cPanel Control Panel.
Open File Manager.
Navigate to the public_html directory.
Click the Upload button.
Select the Clientexec .zip file you downloaded.
After the upload completes, locate the ZIP file in Fi

Question 3

System Requirements

Accepted Answer

The following are the requirements for Clientexec:

| Requirement | Recommended | | | ---- | | PHP Version | For Version 6.X: 7.4.x, 8.1.x - 8.2.x For Version 7.X: 8.2.x, 8.3.x, 8.4.x also see notes at bottom for more info. | | | PHP Memory Limit | 128M | | | PHP Extensions | GD | | | | cURL | | | | Multibyte String | | | | PDO | | | | SOAP | | | | MySQLi | | | | imap | | | | iconv | | | | SimpleXML | | | | Fileinfo | | | MySQL Strict Mode | Disabled | | | ionCube Loader | 12.0 or higher (14.x for PHP 8.2 and PHP 8.3, 15.x for PHP 8.4) | |

|| Clientexec is tested to run in Linux based environments running the Apache web server. Other environments such as Windows-based configurations may work, however, you may experience compatibility issues with which our Support Team cannot assist you with.

We do not officially support php 8.3 at this time for version 6.x, however if you encounter any issues installing or updating to CE 6.8.0 please make sure your ioncube is updated to version 14.x

For CE version 7.x, PHP 8.2 and 8.3 will require loaders v14+ and PHP 8.4 will require loaders v15.

Question 4

How to Import WHMCS Data into Clientexec

Accepted Answer

The WHMCS Importer plugin in Clientexec allows you to import clients, packages, invoices, tickets, and servers from your existing WHMCS installation. This article walks you through the process of using the importer via both the web interface and the command-line interface (CLI).

|| Before proceeding please generate a backup of both your WHMCS database and Clientexec database giving you the ability to revert back in the event of an issue. Also, please first make sure to set your default currency, as the imported data will use that currency.

|| The WHMCS importer has been tested with WHMCS 8.x though may be compatible with other versions.

⚠️ Before You Begin

✅ Back up your databases (WHMCS & Clientexec)
💱 Set your default currency in Clientexec: Go to Settings > Billing > Currencies, check your preferred currency, and click Set Default (Changing this after importing will not update the imported data.)
✅ The importer has been tested with WHMCS version 8.x, though it may work with other versions.
❗ Packages marked “Collections” in WHMCS will be set as “Active” in Clientexec. Invoices marked “Collections” will import as “Unpaid.” (Update these statuses in WHMCS before importing if needed.)

🧩 Using the WHMCS Importer in Clientexec (Web UI Method)

Login to your Clientexec installation.
Navigate to: Settings > Utilities > Import Data > WHMCS
Enter the required WHMCS database details: You can fin

Question 5

What is a passphrase?

Accepted Answer

Clientexec tries very hard to secure your customer's information and reduce the risk of compromising that information.

Credit card information is encrypted within Clientexec once a customer enters their credit card information. Clientexec requires that you further encrypt this credit card information by adding a string word, called a passphrase, that is not stored anywhere on the server of database.

Each time a customer enters their credit card number, you must "validate" the number using a passphrase. The credit card number is encrypted using the passphrase and can not be decrypted unless the passphrase is provided. The first time you "validate" a credit card your passphrase is set.

|| Warning: The passphrase can not be retrieved if forgotten, you will be able to recreate a passphrase but all credit cards will have to be reentered.

When processing credit card based invoices you will require this passphrase.

Question 6

Adding a cPanel / WHM Server and Products

Accepted Answer

cPanel is an online Linux-based graphical interface (GUI) used as a control panel to simplify website and server management.

Supported Features

| Create | Suspend | Unsuspend | Terminate | Change Package | Change Password | Client Area Link | | ---- | | Yes | Yes | Yes | Yes | Yes | Yes | Yes |

Get Started

First, you need to configure the plugin in Clientexec's server section.

Go to Settings > Products > Servers. Now you need to add your cPanel server by clicking Add Server.

Add Server Menu

| Field Name | Description | | ---- | | Server Name | Friendly name, How you will see it inside Clientexec. | | Hostname | Found in your WHM, Networking Setup >> Change Hostname >> Current Hostname (Ex. server.yourdomain.com) | | Shared IP | Found in your WHM, Server Configuration >> Basic cPanel & WHM Setup >> "The IP address (only one address) that will be used for setting up shared IP virtual hosts." Box. | | Plugin | cPanel. | | Maximum # of Accounts | Set this to 0(unlimited) unless limited by your Host. |

Name Servers:

Normally these will be your main domain's name servers, but if you are unsure you can check: Server Configuration > Basic cPanel & WHM Setup > Nameservers

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