Articles on: Setup & Configuration

Adding a cPanel Server and Products

cPanel is an online Linux-based graphical interface (GUI) used as a control panel to simplify website and server management.

Supported Features

Create Suspend Unsuspend Terminate Change PackageChange PasswordClient Area Link

Get Started

First, you need to configure the plugin in Clientexec's server section.

Go to Settings > Products > Servers. Now you need to add your cPanel server by clicking Add Server.

Add Server Menu

Field Name Description
Server NameFriendly name, How you will see it inside Clientexec.
HostnameFound in your WHM, Networking Setup >> Change Hostname >> Current Hostname (Ex.
Shared IPFound in your WHM, Server Configuration >> Basic cPanel & WHM Setup >> "The IP address (only one address) that will be used for setting up shared IP virtual hosts." Box.
Maximum # of AccountsSet this to 0(unlimited) unless limited by your Host.

Name Servers:

Normally these will be your main domain's name servers, but if you are unsure you can check: Server Configuration > Basic cPanel & WHM Setup > Nameservers

IP Addresses (one per line):

These will be used for dedicated IP's for your customers, this allows you to show the correct information to your customers inside Clientexec and your Welcome Emails.

API Token Permissions

API tokens in cPanel & WHM allow you to restrict the actions that an API token can perform. The following permissions must be granted for Clientexec in WHM at Development >> Manage API Tokens.


Plugin Configuration:

Field Name Description
UsernameThe same username you use when logging into WHM.(VPS Owners is normally "root")
API TokenAPI Tokens can be found at "Manage API Tokens" in WHM.
Use SSLRecommended, this will allow you to send all data with encryption.
Failure EmailAnytime there is an error received from cPanel, it will be sent to this email. (Ex. Username already taken!)

Add Products

If you have not already added any products, follow these instructions here.

Then the Next step is that we need to allow your products to use the cPanel server we just created.

In your ClientExec admin area, click: Settings > Product > Products.

Sort your list by the Product Group that will be using cPanel.

Now, you need to setup your packages to utilize the server you just setup.

Click on Settings > Products > Products

Now choose the first product you will be using with cPanel, Example: Basic Package. This will be assuming you have setup your packages already.

Now click on the Advanced & Plugin Settings tab.

Click the box, and choose the drop-down option that says cPanel or whatever title you put in the server name field.

For the Package Name, you need to enter it exactly how it appears in your WHM.

To check the exact package name you can go to: Main >> Packages >> Edit a Package inside WHM.

*Note. You do NOT need to fill out any of the info below the package name UNLESS it is indeed a reseller package.

If you wish to have the package created automatically after the Order Processor service has been ran, go back to the General Tab and check the "Automatically Activate package?" box.

Please keep in mind you will need to repeat this process for each package that will be using the cPanel server.

Updated on: 02/02/2024

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