Articles on: Troubleshooting

Reporting A Bug

If you think you've found a bug in Clientexec, we want to hear about it! We'll work with you to attempt to duplicate the issue. Once we've been able to duplicate the issue we'll file a bug task in our tracker and work towards coming out with a fix for the bug as soon as possible.


To report a bug, please start a new thread in the Report Issues section of our Forums here for each bug and include all relevant details about the bug and how to replicate it.


  1. Describe the issue that you are experiencing.
  2. Provide detailed steps on how to reproduce the issue.
  3. List any error messages that may have been generated.
  4. Please include the URL where the error occurred.
  5. Attach screenshots.
  6. Include your configuration settings, i.e. OS, version of Clientexec, version of PHP & MySQL.


Note: Do not report security vulnerabilities on the forums.

Updated on: 10/03/2023

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