Articles on: Support Tools

Adding a Support Department

To add a support department, where your clients can submit tickets to in Clientexec, can be done with the following steps:

in the Clientexec admin area go to Settings > Support > Departments
click the Add Department button

In the popup box enter the name of the Support Department in the name input, then select which Staff group(s) and Staff member(s) you would like to assign to this department.

Click Submit and save the new Support Department.

Updated on: 28/02/2023

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