Adding a Support Department
To add a support department, where your clients can submit tickets to in Clientexec, can be done with the following steps:
in the Clientexec admin area go to Settings > Support > Departments
click the Add Department button
![](https://storage.crisp.chat/users/helpdesk/website/895a2775afb3f800/screenshot-2023-02-28-at-12-13_1wdtmne.png)
In the popup box enter the name of the Support Department in the name input, then select which Staff group(s) and Staff member(s) you would like to assign to this department.
![](https://storage.crisp.chat/users/helpdesk/website/895a2775afb3f800/screenshot-2023-02-28-at-12-15_1qdqe2j.png)
Click Submit and save the new Support Department.
in the Clientexec admin area go to Settings > Support > Departments
click the Add Department button
![](https://storage.crisp.chat/users/helpdesk/website/895a2775afb3f800/screenshot-2023-02-28-at-12-13_1wdtmne.png)
In the popup box enter the name of the Support Department in the name input, then select which Staff group(s) and Staff member(s) you would like to assign to this department.
![](https://storage.crisp.chat/users/helpdesk/website/895a2775afb3f800/screenshot-2023-02-28-at-12-15_1qdqe2j.png)
Click Submit and save the new Support Department.
Updated on: 28/02/2023
Thank you!