Adding a Support Department
To add a support department, where your clients can submit tickets to in Clientexec, can be done with the following steps:
- in the Clientexec admin area go to Settings **> **Support **> **Departments
- click the Add Department button
- In the popup box enter the name of the Support Department in the name input, then select which Staff group(s) and Staff member(s) you would like to assign to this department.
- Click Submit and save the new Support Department.
Updated on: 28/02/2023
Thank you!