Articles on: Tips & Tricks

Report Chargebacks To MaxMind

Reporting transactions as chargebacks to MaxMind helps them to detect about 10-50% more fraud and reduce false positives for you.


If you are using MaxMind and want to report chargebacks made by your Clients to MaxMind follow these steps:


  1. Go to Settings > Plugins > Snapins.
  2. In the dropdown select Report Chargebacks To MaxMind.
  3. Enable by Selecting Yes.
  4. Enter your MaxMind Account ID and MaxMind License Key in the provided inputs. (You can obtain a license at https://www.maxmind.com/en/solutions/minfraud-services)
  5. Click Update Settings.


Updated on: 09/03/2023

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