Manually Adding a Package to an Account.
If you are trying to manually add a package to a client's account, please follow these steps and guidelines:
First, please realize that you must:
- Have billing configured for the package
- Mark the account/package as Active
- Generate the invoice
- Send Welcome Email
Here is an overview of how to do this:
Go to Accounts -> Clients. Select the client whom you wish to add the package to.
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Under the customer's account, click " Packages".
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Click " Add Package".
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After you selected the plan group and product, click " Submit". Click the package, and now configure the " Billing" tab.
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Activate the Package by going to Accounts -> Pending Orders.
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Now that you have done that, you should Process the Invoice(s). Go to Billing -> Process Invoices. Click " Create Invoices".
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Now, go back to the client's profile, click the " Invoices" tab. Send the invoice (you can customize payment options via their " Billing" tab). Once it is Paid , go to the package view, click the check box, and click " Send Welcome Email".
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First, please realize that you must:
- Have billing configured for the package
- Mark the account/package as Active
- Generate the invoice
- Send Welcome Email
Here is an overview of how to do this:
Go to Accounts -> Clients. Select the client whom you wish to add the package to.
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Under the customer's account, click " Packages".
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Click " Add Package".
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After you selected the plan group and product, click " Submit". Click the package, and now configure the " Billing" tab.
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Activate the Package by going to Accounts -> Pending Orders.
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Now that you have done that, you should Process the Invoice(s). Go to Billing -> Process Invoices. Click " Create Invoices".
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Now, go back to the client's profile, click the " Invoices" tab. Send the invoice (you can customize payment options via their " Billing" tab). Once it is Paid , go to the package view, click the check box, and click " Send Welcome Email".
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Updated on: 23/02/2023
Thank you!