How do I enable PayPal refunds?
In order to enable Paypal refunds, first you will need to enable the PayPal selling tools API. Login to https://paypal.com
PayPal classic view: Go to Profile - My Selling Tools and under API Tools, click Update. PayPal new view: Go to Tools - API Access - Go to API Access
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You will then be asked to choose an option, you will want to choose Option 2 that applies to "Pre-integrated shopping carts running on your own server"
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Next you will get an API signature.
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Enter that information into Clientexec - Settings > Plugins > Payment Processors > PayPal and scroll to the bottom of the page to enter the API username, password and signature that PayPal provided.
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When you're viewing an invoice that was paid by PayPal, you will have the option to refund the invoice through Clientexec
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PayPal classic view: Go to Profile - My Selling Tools and under API Tools, click Update. PayPal new view: Go to Tools - API Access - Go to API Access
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You will then be asked to choose an option, you will want to choose Option 2 that applies to "Pre-integrated shopping carts running on your own server"
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Next you will get an API signature.
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Enter that information into Clientexec - Settings > Plugins > Payment Processors > PayPal and scroll to the bottom of the page to enter the API username, password and signature that PayPal provided.
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When you're viewing an invoice that was paid by PayPal, you will have the option to refund the invoice through Clientexec
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Updated on: 24/02/2023
Thank you!