Deleting a Pending Package
When deleting a pending package, Clientexec will void every unpaid invoice with an invoice entry that applies to the package that has been deleted. Clientexec will then create a new invoice for any invoice entries that should still remain valid.
For example, a new client place an order with tree packages:
![](https://storage.crisp.chat/users/helpdesk/website/895a2775afb3f800/deletingpkg1_16xn88c.png)
There is also an invoice for this order:
![](https://storage.crisp.chat/users/helpdesk/website/895a2775afb3f800/deletingpkg2_144rwbr.png)
And the respective invoice details:
![](https://storage.crisp.chat/users/helpdesk/website/895a2775afb3f800/deletingpkg3_xr8580.png)
Now, the client requested to delete one of his pending packages before he pay the invoice:
![](https://storage.crisp.chat/users/helpdesk/website/895a2775afb3f800/deletingpkg4_j6ppci.png)
The old invoice is void and a new invoice is created for the other packages:
![](https://storage.crisp.chat/users/helpdesk/website/895a2775afb3f800/deletingpkg5_t7821m.png)
And the respective details of the new invoice, excluding the invoice entries that applied to the package that has been deleted:
![](https://storage.crisp.chat/users/helpdesk/website/895a2775afb3f800/deletingpkg6_12yz7da.png)
For example, a new client place an order with tree packages:
![](https://storage.crisp.chat/users/helpdesk/website/895a2775afb3f800/deletingpkg1_16xn88c.png)
There is also an invoice for this order:
![](https://storage.crisp.chat/users/helpdesk/website/895a2775afb3f800/deletingpkg2_144rwbr.png)
And the respective invoice details:
![](https://storage.crisp.chat/users/helpdesk/website/895a2775afb3f800/deletingpkg3_xr8580.png)
Now, the client requested to delete one of his pending packages before he pay the invoice:
![](https://storage.crisp.chat/users/helpdesk/website/895a2775afb3f800/deletingpkg4_j6ppci.png)
The old invoice is void and a new invoice is created for the other packages:
![](https://storage.crisp.chat/users/helpdesk/website/895a2775afb3f800/deletingpkg5_t7821m.png)
And the respective details of the new invoice, excluding the invoice entries that applied to the package that has been deleted:
![](https://storage.crisp.chat/users/helpdesk/website/895a2775afb3f800/deletingpkg6_12yz7da.png)
Updated on: 24/02/2023
Thank you!