How to Disable Live Chat

In order to disable the Live Chat plugin in Clientexec please do the following:

1.   Click the gear icon at the bottom left of your admin panel:

2.   Click Disable Plugin next to Live Chat: 

3.   Allow the page to refresh.

4.   Go to Settings -> Staff / Clients -> Customer Permissions.

5.   Click a group, and click Edit Permissions.

6.   Click Support Permissions.

7.   Uncheck View Live Chat. 

8.   Click Update Permissions.

9.   Repeat step 5-8 until all of your groups no longer have access to see the Live Chat.

Note: You can take advantage of this feature by disabling Live Chat for guests so that just your registered users have access to chat with an employee. You may also create a special group which is the only one that has live chat access.

Updated on: 23/02/2023