> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://docs.clientexec.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Not Forwarding to Payment Gateway

At checkout, you are not being forwarded to your payment gateway, please verify that this setting is selected to  **Yes**.

**Settings ** >  **Products**  >  **Order Page**

![](https://storage.crisp.chat/users/helpdesk/website/895a2775afb3f800/op1_8ke1tp.png)

Select  **Yes**.