> ## Knowledge Base Index
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> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Disable Live Chat

In order to disable the Live Chat plugin in Clientexec please do the following:

1.   Click the gear icon at the bottom left of your admin panel:

2.   Click **Disable Plugin** next to Live Chat: 


![](https://storage.crisp.chat/users/helpdesk/website/895a2775afb3f800/dislivchat1_11pjka4.png)

3.   Allow the page to refresh.

4.   Go to **Settings** -> **Staff / Clients** -> **Customer Permissions**.

5.   Click a group, and click **Edit Permissions**.

6.   Click **Support Permissions**.

7.   Uncheck **View Live Chat**. 


![](https://storage.crisp.chat/users/helpdesk/website/895a2775afb3f800/dislivchat2_1blht77.png)

8.   Click **Update Permissions**.

9.   Repeat step **5-8** until all of your groups no longer have access to see the Live Chat.

  

Note: You can take advantage of this feature by disabling Live Chat for guests so that just your registered users have access to chat with an employee. You may also create a special group which is the only one that has live chat access.