> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://docs.clientexec.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How To Create A Ticket From Support Email Address

Are you looking to have a Support Ticket open in your Clientexec for emails sent to a specific email address? This can be done in the Clientexec admin at **Settings** > **Support** > **Routing**.

![](https://storage.crisp.chat/users/helpdesk/website/895a2775afb3f800/screenshot-2023-03-28-at-16-37_4d3cib.png)

More information on Email Routing can be found [here](/en/article/email-routing-1fxgzbo/).