> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://docs.clientexec.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Billing Email Tags

You can edit your Welcome email templates at **Settings > Company > Email Templates** > **Billing Emails**.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/9/5/a/895a2775afb3f800/screenshot-2026-07-28-at-15-20_xrf34k.png)

You can use the following tags when creating or editing your billing emails:

| Tag | Description |
| ---- |
| [COMPANYNAME] | Company name. |
| [COMPANYADDRESS] | Company address. |
| [DATE] | Date payment is due. |
| [SENTDATE] | Date invoice was sent. |
| [INVOICEDATE] | Date invoice was created. |
| [CLIENTNAME] | Client's first and last name. |
| [CLIENTEMAIL] | Client's Email. |
| [INVOICENUMBER] | Invoice Number. |
| [INVOICEDESCRIPTION] | Invoice Description. |
| [PACKAGENAME] | Name of the Client's Package. (do not use this on invoice templates) |
| [TOTALDUE] | Total Amount that was due. |
| [PAID] | Amount that has already been paid. |
| [BALANCEDUE] | The balance that is currently due. |
| [AMOUNT] | Total Amount. |
| [SUBSCRIPTION_ID] | ID number of the payment Subscription. |
| [COMPANYURL] | URL to your web site |
| [BILLINGEMAIL] | E-mail to Billing Dept. |
| [CCLASTFOUR] | Last 4 Digits of Client's Credit Card. |
| [CCEXPDATE] | Client's Credit Card expiration date. |
| [SUPPORTEMAIL] | E-mail to support staff |
| [CLIENTAPPLICATIONURL] | URL to Clientexec. |
| [FORGOTPASSWORDURL] | URL to retrieve forgotten password. |
| [CUSTOMPROFILE_xxxx] | where xxx is custom profile field name |

You can also find the tags on the template editor by clicking the tag button.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/9/5/a/895a2775afb3f800/screenshot-2026-07-28-at-15-24_198z5oz.png)

A pop up of the tags available for that type of email will be shown, just click the one that you want and it will be inserted:

![](https://storage.crisp.chat/users/helpdesk/website/-/8/9/5/a/895a2775afb3f800/screenshot-2026-07-28-at-15-24_1q7vsr1.png)