> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://docs.clientexec.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Auto Delete Pending Clients/Users

This will automatically delete pending users after a set amount of days after creating their account but not confirming/approving it. It can also delete Cancelled and Fraud accounts as well. This helps to keep inactive Clients from accumulating in your Clientexec.

1. First ensure you set up the cron job on your cPanel, Directadmin or other panel. You can find those details [here](/en/article/how-to-set-up-cron-job-apnpq/).
2. Next, go to **Settings** > **Plugins** > **Automation Services** and in the dropdown select **Delete Pending Users**.

![](https://storage.crisp.chat/users/helpdesk/website/-/8/9/5/a/895a2775afb3f800/screenshot-2026-08-28-at-20-55_1gffka8.png)

3. Select **Yes** for enabled in order to activate this feature. And go through the other options:

| Field Name | Description |
| ---- |
| Also delete users with these statuses | Erases inactive, cancelled and/or fraud users after the amount of days selected with that status. |
| Amount of days | Set the amount of days before deleting a pending user from the system |

4. The current settings for the cron will run this daily at 1:30 am (confirm your settings with the picture:)

![](https://storage.crisp.chat/users/helpdesk/website/-/8/9/5/a/895a2775afb3f800/screenshot-2026-08-28-at-20-56_1gw7wmi.png)

5. Click **Update Settings**.