> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://docs.clientexec.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Adding a Support Department

To add a support department, where your clients can submit tickets to in Clientexec, can be done with the following steps:

1. in the Clientexec admin area go to **Settings **> **Support **> **Departments**
2. click the **Add Department** button

![](https://storage.crisp.chat/users/helpdesk/website/895a2775afb3f800/screenshot-2023-02-28-at-12-13_1wdtmne.png)

3. In the popup box enter the name of the Support Department in the name input, then select which Staff group(s)  and Staff member(s) you would like to assign to this department. 

![](https://storage.crisp.chat/users/helpdesk/website/895a2775afb3f800/screenshot-2023-02-28-at-12-15_1qdqe2j.png)

4. Click **Submit** and save the new Support Department.