> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://docs.clientexec.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Adding a profile picture

ClientExec utilizes a service called [Gravatar](https://gravatar.com/ ) which allows you to upload a profile picture on your ClientExec account.

In order to set up your profile picture, please follow [these steps](https://en.gravatar.com/support/activating-your-account/).

**Why are you using Gravatar instead of using your own upload script?**

Gravatar is the #1 utilized profile image service. Many websites incorporate Gravatar technology which will result in you not having to upload a profile image for each website you become a member of.

**Where will this profile picture appear?**

- It will appear on the active customer panel.

![REIDREG](https://storage.crisp.chat/users/helpdesk/website/895a2775afb3f800/reidreg_1vpjt87.png)

- It will appear both on the staff and client view of the tickets.

![](https://storage.crisp.chat/users/helpdesk/website/895a2775afb3f800/reidreg2_9rm2my.png)