Allowing guests access to Knowledgebase
By default, guests will not have access to view the Knowledgebase.
To enable this access for your guests you would go to Settings > Users > Client Groups > Guest (system) > Edit Permissions > Knowledgebase Permissions
Click on the enable button, then you will be presented with other options which you can also allow your guests to View An Article, View A Category and Post Comments - (To ensure that your guests can view the articles, also enable the View An Article option.)
Once done, click the Update Permissions button.
To enable this access for your guests you would go to Settings > Users > Client Groups > Guest (system) > Edit Permissions > Knowledgebase Permissions
Click on the enable button, then you will be presented with other options which you can also allow your guests to View An Article, View A Category and Post Comments - (To ensure that your guests can view the articles, also enable the View An Article option.)
Once done, click the Update Permissions button.
Updated on: 28/02/2023
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